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A Hyper-Heterogenous Innovation Challenge

April 28, 2024 Leave a comment

I’ve heard it said about Ice Hockey that good players try to skate where the puck will be rather than where it is. The Metaverse and Extended Reality (XR) technologies represent, in my mind, just such a key point in the line of travel for human computing interactions. Therefore, a policy brief about Unleashing European Innovation for the Metaverse certainly got my attention. Read on to find out…

Policy Brief Roundtable

Last week, I attended an LSE roundtable event to launch the above report about European Innovation for the Metaverse, and below are few points I took away, plus some reflections and observations.

1 – Hyper-Heterogenous Innovation Challenge – Metaverse and Extended Reality is not only about ground breaking research, but also involves integrating various emerging technologies, innovative content and experiences, optimising connectivity, creating more fashionable wearable tech and user experiences, as well as maintaining human centricity and mitigating risk with all of the above.

2 – Europe is well positioned to play a leadership role – Some European companies are already at the cutting edge of exploring immersive and related technologies (e.g. digital twinning, photonics and certain industrial applications). Also, Europe has a good track record of collaborative ventures (e.g. Airbus) that achieve success because, or in spite, of its multi-lingual, multi-cultural heritage.

3 – The prize is right – According to this report, AR & VR applications alone could drive up to 1.3 Trillion global turnover by 2030. By embracing XR and the Metaverse, Europe stands to gain a good share of that prize and more, with productivity growth, competitiveness, societal gains and less opportunity costs.

4 – Game changing ecosystem layers – The Metaverse, XR and related technologies incorporate various existing and emerging technologies. This highlights the need for an open, scalable ecosystem across multiple layers e.g.:

  • Infrastructure – hardware, standards, protocols and connectivity across: cloud and edge computing, IoT, connected devices, haptic technologies, next gen chipsets and photonics, as well as relevant standards, protocols
  • Platforms – products, services and applications with AI assistants, avatars, 3d modelling, digital twins, as well as protection for assets, security and privacy
  • Experiences – immersive vertical applications delivered via visualisations, games, simulation, content, interactions and transactions, plus a hearty dose of user generated content and experiences.

5 – Industry relevance and applications – spread across: architecture, construction, education and training, healthcare, manufacturing, media / creative industries, retail and marketing, transport, supply chain, logistics and public services etc.

Key Challenges to Overcome

In addition to the innovation, integration and compatibility challenge, other key obstacles to large scale adoption and commercialisation of the metaverse include an under developed user experience which make it challenging for users to engage with and/or remain in immersive environments for prolonged periods of time. Wearable devices are far from unintrusive, fashionable and/or energy efficient over 24 hours.

Furthermore, European component makers and suppliers may need better incentives to prioritise Metaverse development. Researchers may also be inhibited by funding limitations and/or accessibility for their metaverse projects, compounded by relatively lower entrepreneurship mentality within funding providers, e.g. compared to USA. In addition, the EU is itself a hetrogenous environment with additional challenges from a fragmented environment.

Finally, the report talks about need for a coherent, Europe-wide, long-term vision for this super dense technology and experience paradigm. It also makes a call to action for EU govenments to do more to scale market demand and provide support for public information, education, training and talent development. This includes ensuring user trust is front and centre with human-centric considerations for safety, inclusion, well-being etc.

The way forward

Europe should captialise on its foresight and leadership in creating relevant strategies and legislative guidelines for emerging technologies such as: GDPR, or the 2003 European Commission Strategy on Web4.0, as well as the more recent EU AI ACT. This report argues the case for taking similar leadership initiative for the Metaverse and Immersive Internet technologies.

Three Key recommendations from the report are summarised below, as follows:

  1. Industrial Policy for EU innovation network – Integrate existing innovation clusters into a network, supported with appropriate funding and common standards
  2. Create and Nurture New Talent – prioritise training and skills development for immersive tech and the metaverse
  3. Foster demand, scale and promote an open ecosystem – leverage legislative framework, reflecting the diversity of Europe, and utilise immersive tech to support and help develop international standards

All in all, this was a great opportunity to get an inside look at the opportunities, challenges and recommendations for Europe’s leadership role in a crucial part of the next wave in human and technology co-evolution. I couldn’t ask for more.

My reflections and observations:

First of all, I’m truly grateful for the kind invitation from the event organisers to participate in this event The work is comprehensive, well researched and clearly presented, with distinct calls to action based on compelling arguments and related evidence. Kudos to the authors and their sponsors of this effort.

The following are some more general reflections and thoughts, including some commentary from the roundtable conversations, that I would like to share:

  1. HUMAN: Careful consideration of human-centric development, needs and concerns – It can’t be understated just how much the prospect of unleashing such powerful technologies may strike fear and some level of anxiety for some. As a technologist and consumer, I can empathaise with one participant’s keen observation about the huge implications for people and societal evolution if & when we can conduct life in mixed reality mode 24/7.
  2. CONTROL: People should not lose control (or feel like they’re not in control) – Much like Generative AI, it is imperative to ensure that Humans remain at the Helm of Metaverse, XR and ensuing immersive Internet content and experiences, along with the power and means to stop it as and when necessary.
  3. CONTEXT: Context Hygeine is set to become super important – The rapidly blurring boundaries of physical vs. virtual worlds will require clear markers and education for users to ensure a clearly identifiable separation layer exists, even with full immersion experiences. Psychological safety is as important as physical safety, if not moreso
  4. RISK: Stakeholder risk management is non-negotiable for Metaverse and Web4.0 – At Salesforce, I focus on Strategy and Responsble AI, and we try to consider risk from the perspective of all key stakeholders. Another participant observed that although it might be too early for full-fledged regulations, it’s no excuse for not using good core values and common sense to co-develop the tech and potential rules for its many uses
  5. REWARD: Exponential Technology and (Stakeholder) Economics – A hyper-heterogenous innovation challenge requires exploration (or a complete rethink) of implications for Intellectual Property. How do you monetise immersive experiences and what role will a re-imagined IP mechanism play?

I believe this confluence of emerging technologies and evolving user needs will herald a new age of exponential thinking, living and being. It’ll require a mix of child-like curiosity, discovery and creativity, anchored by a strong sense of responsibility, decent core values and inclusive principles to make it work for everyone.

More to come on this…

Generative AI / Generative IP (Part 3: Now What?)

February 5, 2023 3 comments

My previous posts described the rise of Generative AI applications and their usability super-powers, as well as their implications for mass AI adoption, ethics and intellectual property, but the question remains – How should the average person respond to what some describe as a critical and transformative step in our collective human experience and cultural evolution?

Read more…

Generative AI / Generative IP (Part 2: So What?)

February 4, 2023 3 comments

In my first post on this topic, I described how the most striking aspect of the sudden rise in popularity of generative AI models may be the accessibility and ease of use of such applications as ChatGPT, which seem to be approaching a tipping point towards mass adoption. Could this be a much anticipated AI Summer, as opposed to AI Winters of the past? What are the key implications of these developments?

Read more…

Intellectual Property and Emerging Technologies

October 9, 2022 Leave a comment

A new course certificate – Yes, another one. There’s a theme here…

MIT Sloan – Short course on blockckchain for business innovation

I must say this one was particularly challenging, but even more rewarding, as it helped reshape and validate my notion that no single one of these ’game changer’ technologies can match over-hyped expectations all by themselves. Instead, and perhaps obviously, it’ll take certain combinations and mashups of two or more of these technologies to create the right value propositions for robust, real-world applications that can finally meet and / or exceed current expectations.

As a result, I remain steadfast in my conviction, and even doubling down my commitment to stay at the sharp end of emerging technology and the impact on society, businesses and individuals.

For example, I’m excited to be on a panel discussing Emerging Technology and Intellectual Property at the World IP Forum 2022 event taking place on 10th-12th October, in Bangkok Thailand. I will be talking about the role of emerging technologies and the next phase of digital content and rights management. Intellectual Property, such as Copyright, must evolve to keep pace with new technologies and novel uses of the works they’re designed to protect, (in both physical and digital realms, as well as in the spaces between them).

From past experience, events such as these offer great opportunities to share and learn from others, as well as networking with speakers, moderators and attendees. It’s great to be back on the circuit, and and I may do a summary post following the event, or perhaps even a podcast as Gen Z folks supposedly demand.

Successful Innovation: Is it an Art or Science?

March 25, 2018 Leave a comment

Shock, horror; learning STEM is not the answer! Well at least not according to Dr. Andy Harter in his thought provoking 2018 BCS/IET Turing Lecture. Thankfully, he also described the key qualities critical for success in the fourth industrial revolution. Read on to find out if you’ve got what it takes.

Harter kicked off the lecture with a poignant question about whether successful tech and innovation was down to an art or a science, giving much pause for thought, but more on that later. The following are the key qualities I took away from the lecture:

  • Creativity – This is inherent quality in every individual is not always teachable. However, it is important to nurture and inspire ‘sparky’ individuals. Creativity often works best when one is able to focus on human element and harness seemingly random ideas, thoughts and visions to solve problems.
  • Motivation is key – Necessity is mother of invention, therefore tapping into an area of need with real emotional connections to the individual can often lead to inspired breakthroughs
  • Story Telling – This can capture the imagination and turn mere functionality push into consumer pull. Great storytellers have lasting impact e.g. Nicola Tesla, Steve Jobs, Mark Zuckerberg, Elon Musk and Steven Spielberg
  • Timing – Being too early or too late is as good as being wrong. For example, the ‘way-ahead-of-it’s-time’ Apple Newton PDA was responsible for the ARM chip (aka Acorn RISC Machine) which is used to power so many mobile devices today. Timing is everything.
  • Observation – Learn to observe carefully everything e.g. detail, structure, patterns. This is one quality which can be taught and which only gets better with practice.
  • Time / space to think – The hare vs. tortoise approach to problem solving describes how frenetic pace can get in the way of deep-thought and meaningful insights. Prominent thinkers have used and recommend micro-naps as a boost for productivity.
  • Simplicity – make simplicity a key principle. Know what to leave out and try not to solve problems that don’t exist. Jazz great, Charlie Mingus once said: “Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity”
  • Adaptation – this is key to survival in nature, business and tech innovation. There are far too many examples of failures to adapt to a changing landscape. Today’s enterprise must embrace the phoenix like business model approach
  • Generosity – Abundance is a state of mind most relevant to the digital age / fourth industrial revolution. Free software, apps and information powered economy is driven by digital abundance on an unprecedented scale.

Aside from the above, I found it interesting that Harter prefaced the above points by showcasing the works of that most forward-looking polymath, Leonardo Da Vinci, whose ground breaking works combine and span the arts and sciences, and so much more besides. In a world chock full of incredible opportunities, with amazing breakthroughs in: A.I., Autonomous vehicles, Internet of Things and Cloud computing, it is plain to see that the most profound impacts will come from combinations thereof.

In conclusion, it’s become more obvious that the polymath mantra to: “study the art of science and the science of art” in full knowledge that “everything connects to everything else”, stands true more-so now than ever, especially for those seeking to succeed in the 4th industrial revolution. In my opinion, any education or training that features and applies both the arts and sciences will beat the rest going forward. Just sayin’.

 

The World Beyond Blockchain – Part 3/3: After the Storm

March 18, 2018 Leave a comment

My 2 previous posts on this topic described: the perfect storm that has brought things to this point (part 1/3), and explored current and emerging trends (part 2/3). This final post reflects on what will most likely play out after all the dust has settled.

After the storm – What’s next for the Blockchain
Given the current frothy state of most Blockchain based cybercurrencies, many people foresee a disastrous crash, or massive correction at least, and one may be forgiven for taking a skeptical view of the future of Bitcoin and it’s ilk. However, in light of the previously discussed factors, it is certain that the Blockchain is only starting its ascendence into every facet of human interaction with machines and with each other. When the dust finally settles, it is almost certain that the Blockchain will assume its rightful place as a key enabler of the fourth industrial revolution. A couple of indicators that clearly point the way towards this eventuality are:

1 – Moving from fission to fusion:
We are currently witnessing what can only be described as a period of explosive innovation based on / fueled by several disruptive and/or emerging technologies, including: AI, IoT, nanotech, biotech, robotics, 3-D printing, autonomous systems and vehicles, materials & energy tech, quantum computing and the Blockchain. This rapid outward acceleration of disruptive innovation is somewhat akin to nuclear fission, where each disruptive tech development sparks a chain reaction with other disruptive technologies and applications. However, even that pales in comparison with the potential disruptive power of emerging tech mashups which may be more likened to nuclear fusion. For example, a Blockchain powered Artificial General Intelligence (AGI) system running an IoT platform reeks of potential disruption overdrive. The recent 60 second $36M ICO of Singularity.Net’s Blockchain powered AI platform clearly shows that it’s just a matter of when, not if such an eventuality will manifest.

2 – Demographic expansion
Time and again it has been observed that teams with a higher diversity of people tend to produce more and better innovation, and this is something which can be seen with Blockchain and its myriad applications. For example, at an event I attended about Blockchain in developing countries, it was refreshing to see 50% of the panel were women in CxO roles, leading their organisations in navigating and deploying innovative Blockchain applications and disruptive use cases. Outside of a seemingly diversity challenged Silicon Valley, the Blockchain appears to be a magnet for diversity, with pools of entrepreneurs, users and disruptive use cases that cuts across traditional stereotypes and geo-political, socio-economic, demographic or even academic boundaries. It appears to be agnostic of age, gender, race or religious backgrounds, which is perhaps unsurprising given the multi-disciplinary influences and inputs required to create useful, successful Blockchain applications. Disciplines involved include: mathematics, psychology, philosophy, cryptography, computing, politics, economics and sociology. However, a lot still needs to be done in other areas because increased inequality represents one of the greatest concerns associated with the 4th Industrial Revolution.

Weathering the Storm: How to avoid the deluge and ride the wave
Below are my top tips for surviving and thriving through the period of disruptive cultural evolution that is bound to accompany the advent of this fourth industrial revolution and one of its key enablers:

1. Education – Get up to speed with Blockchain, and other emerging technologies, read simple introduction guides and watch videos from reputable sources, but please beware the excessive noise and froth of F.U.D out there, as not everyone is an expert.

2. Analyse your own situation – What does Blockchain mean for you as an individual, and for your organization or communities? Try to define your own use cases according to your area of expertise, and perhaps help your organization or community define or contribute to their Blockchain strategy.

3. People come first – Always put humanity first. A good dash of human compassion and grace will go a long way in future, because all emerging technology will ultimately become part of the plumbing enabling humanity, but even super humans need the right values too.

Finally, I’m no investment expert and the following does not in any way constitute investment advice, but for specific instruments, such as cryptocurrency and ICOs, it may be prudent to adopt a risk averse strategy and avoid any speculation, due to their relative immaturity. Otherwise some common sense approach will be required to even consider dabbling. For example, never gamble what you cannot afford to lose, or invest in something you do not understand, and always keep an eye on the regulatory landscape!

In conclusion, I believe the Blockchain will continue to be a fascinating topic for a while yet, but as more and more use cases become reality, it will ultimately go the way of other great enabling technologies (e.g. the Internet and Worldwide Web) and become part of the background infrastructure upon which yet more life changing innovation will emerge. You can bet on that!

The World Beyond the Blockchain – Part 1/3: The Perfect Storm

January 28, 2018 1 comment
In 2016, when my last article about the Blockchain and Bitcoin was published, the cryptocurrency was valued at about $400, which at the time seemed the result of fever pitch speculation and media hype. Fast forward to December 2017 and the order of magnitude increase, with over 1300% ROI in 2017alone, appears decidedly hallucinatory, but even that is nothing compared to the estimated $200,000+ peak valuation predicted by the time the last of 21 million possible Bitcoin has been mined. According to the maths, even if you were to invest in Bitcoin at $10,000 or $20,000 you’ll still stand to make an order of magnitude return on your investment well before that last bitcoin is mined! Such irrational exuberance, fools gold and / or mega bubble surely challenges previous examples, (e.g.: the infamous Dutch tulips, South Sea bubble or dot com bubble), for supremacy in foolhardiness, or does it?

Anyway, instead of all that hand wringing speculation, this three part post (from a forthcoming article for ITNow magazine) will focus on the perfect storm that has brought things to this point (in Part 1); it will explore current and emerging trends (in Part 2), and discuss possible scenarios that will likely play out after the dust settles (in Part 3), before concluding with a few recommendations on the way forward to the world beyond the Blockchain.

The winds of change – key Ingredients for the perfect storm:
We can acknowledge that Bitcoin is the first and perhaps most disruptive application of the Blockchain, at least for now. The following factors have combined to drive its emergence as a jaw dropping speculative investment opportunity, and the underlying blockchain technology as a revolutionary engine for hyper-charged innovation:
1 – Technology drivers:
  • According to CBIsights Research, Bitcoin is the first decentralized, censor-proof, portable, secure, durable, and scarce digital asset.
  • The underlying Blockchain is built on a solid foundation of proven technologies including public key cryptography, hashing and TCP/IP (aka the Internet protocols).
  • The Blockchain is one of several disruptive technologies that will enable and drive the so-called fourth industrial revolution.
2 – Global socio-economic, political and demographic drivers
  • Following 2008’s financial meltdown, with subsequent financial reforms and various other aftershocks, many institutions, including banks and governments, are suffering a major ‘crises of legitimacy‘ which is eroding their traditional role as trusted middlemen for many transactions
  • Global unemployment, hunger, terrorism, wars, natural disasters and mass migration all highlight and exacerbate inequality, xenophobia, mistrust and dissatisfaction with the status quo.
3 – Geometric scale disruption
  • The speed and scale of disruption and adoption of Blockchain applications is phenomenal, and it challenges existing systems of production, managment and governance
These key ingredients combine and contribute to the current frenzied interest in cryptocurrencies as well as the development of new, disruptive applications, business models and emergent behaviours powered by the Blockchain. In the second part of this blogpost series, we’ll take a look at the emerging opportunities and challenges to be found in the eye of the storm.

Block Bits and Chain Coins: The Trust Machine Jigsaw

April 1, 2016 3 comments

The topic of Bitcoin, and other cyber currencies, as well as the underlying Blockchain technology is still top of mind for various industries, with frequent: events, blog posts, articles and sundry news items firmly focused on them.  I have also contributed to the deluge with a recently published article in the BCS ITNow magazine, as well as a forthcoming event on the “darker side of Internet technology”, but more on that later.

Last week I attended a BCS London Central event about Bitcoin technology “that could change the world”, featuring Simon Taylor, VP Entrepreneurial Partnerships at Barclays bank. As you might imagine, banks and other financial institutions are at the cross-hairs of any impending / potential disruption by Bitcoin and its Blockchain technology. Given the history of other similar disruptions in other industries, many financial institutions have been quick jump into the ring in order to figure out the best way to take advantage of the new challenge / opportunity rather than just sit back or ignore it.

To this end, Simon did a great job shedding some light on key initiatives by members of the financial services, (including banks and Barclays in particular), on the topic of Bitcoin and other crypto-currencies. My top take-aways from the event include:

  1. Building Blocks – Bitcoin is great, but platforms like Ethereum have really made Blockchain relevant for organisations to build their own applications – i.e. by providing the Lego building blocks for creating useful applications for the banks of tomorrow.
  2. FUD still rules – Opinions differ and people argue as to just what is Blockchain. Is it just the underlying technology used for Bitcoin, or does it include other incarnations and applications of similar mechanisms? A lot of confusion is being caused by misconceptions around Blockchain – e.g. “people keep coming up with Blockchain ‘solutions’ for just about anything”. However, if you do use Bitcoin based solutions, you must beware of implications for data protection, Safe Harbour and industry regulations.
  3. Using a hammer to crack a nut – Simon questioned whether it was really necessary to put up with the immense overhead required for permission-less ‘proof of work’ systems such as Bitcoin, when the faster permissioned versions could be just as effective, albeit with a certain degree less end-to-end security, integrity and non-repudiation capability in comparison to Bitcoin.
  4. Bitcoin keys can also be lost or stolen – Blockchain does not provide a solution for key management, so How can this be mitigated. This could be a potential role for trusted intermediaries, such as banks.
  5. Q&A: How can other organisations (e.g. NHS) successfully leverage such tech? – Simon’s advice to the NHS Director in the audience was to get educated on the topic and then experiment like mad. Barclays does this by first creating an experiment script or hypothesis then outsourcing the work to local / friendly start-ups for rapid turnaround. The resulting outcome is then studied and pulled apart by multi-disciplinary experts from Barclays (e.g. compliance / risk / security teams) before a recommendation is made. Most other industries can follow this model.

Overall, I thought this was a good event which was well attended by a very engaged 100 strong audience. The chosen topic and focus also made a perfect setup for the aforementioned BCS “Darkside” event which is scheduled to take place on 26th April, and features some excellent speakers and their perspectives on the seamier sides and uses of Bitcoin and Blockchain technology. Don’t miss it!

 

Becoming Salesforce: Beyond Cloud Services

March 9, 2016 Leave a comment

I’ve always maintained (here and here) that a tradition for innovation trumps mere culture of innovation hands down. This was clearly demonstrated at a recent boot camp for new joiners to Salesforce, in San Francisco. Judging by the frenetic pace of a week long immersion in all things Salesforce, the work involved in introducing and maintaining the  Salesforce ‘Ohana’ culture of innovation is a relentless and never-ending pursuit that is worthy of any tradition.

SF Boot Camp

By all accounts this was a ‘mega’ boot camp event, comprising over 250 new hires from many different countries and regions. Below are my top three takeaways from the event:

1: Ohana and Value Alignment
Salesforce believes passionately in giving back to the local community and included a day one agenda item for attendees to undertake pro bono work for some of the local charities. After a couple of hours physical labour, one starts to realise just how serious Salesforce takes the 1-1-1 pledge (i.e. to contribute one percent of employee time / resources / products to help local communities via charity, education and other worthy causes). As if that wasn’t enough, Chief Adoption Officer, Polly Sumner later bought  the point home with a passionate talk about how each employee must make it a mission to define their purpose and actively pursue it by aligning with company values and recording as individual annual objectives. The result: a committed workforce that is empowered to make meaningful and positive contributions, as part of their day job and career aspirations. Given such a culture, it is not surprising why and how customer success is the ultimate raison d’etre for Salesforce

2 – Change is rapid and constant
Several speakers, over the course of the event, took pains to emphasize the need to adapt and adopt a fast paced mentality in order to survive and thrive in Salesforce. With three major (as in all the bells and whistles) releases each year, the Salesforce platform and clouds are constantly evolving to become ever faster, smarter and more personalised with each new release. The latest offerings in Analytics (Wave), user experience (Lightning) and Internet of Things (IoT Cloud) is merely a foretaste of what is likely to manifest on such a dynamic platform. If you are inclined to wonder how or why I can say this things, then look no further than the amazing level of talent gathered at the event. Every background was represented, from ex-marines to rocket scientists, or ex McKinsey, Deloitte, IBM and Capgemini consultants, plus key talent from competitors such as Oracle, Microsoft and SAP. The Force is strong in the Ohana.

3 – Awesome is more than just a word
I must have counted over one hundred separate utterances of the word ‘awesome’ (including two completely unforced instances by yours truly), but suffice it to say I have yet to come across any organisation where employees seem to be in such awe of their own, er  ‘awesomeness’, for lack of a better word. As part of the boot camp, we were also introduced to all the Salesforce clouds i.e.: Sales, Service, Marketing, Apps, Community, Analytics and  IoT Clouds. What is truly impressive is how they all integrate and work together or separately as per customer requirements. A typical customer pitch kicks of with the inevitable Safe Harbour statement and a thank you to the customer, followed by a description of the new technology, new business and new philanthropic models espoused by Salesforce and how that could be made to work better for the customer. It is indeed a brave new world for cloud services.

Overall, the boot camp delivered an unabashed experience of the Salesforce Ohana culture and, given the number of attendees at this event, there definitely is a strong demand for more talented people with the right experience and mindset to join such a fast growing organisation. Finally, and by all indications, Salesforce is certainly showing the hall marks of a company with a clear tradition for innovation that is deeply rooted in its values. Long may it continue, and I can’t wait to see what’s next on the ever changing horizon. Mahalo!

Introducing a Framework for Multi-Publishing

January 16, 2016 2 comments

I believe that in a highly connected digital world, the future of content publishing lies with creating interlinked manifestations of a core concept or theme. I like to think of this as “multi(n) publishing”, (where ‘n’ stands for any number of things, e.g.: aspect / channel / facet / format / genre / sided / variant / etc.), or multi-publishing for short. To this end, I’ve created a framework which could prove very useful for conceptualizing and executing multi-publishing projects. Read on to find out more.

  1. Why Multi-Publishing?

There is increasing evidence of an evolution in the way people consume digitally enabled content, e.g.: watching a TV show whilst surfing the web, talking on the phone to a friend and posting comments on social media – all of which may or may not relate to each other or a single topic. This has put enormous pressure on content creators and publishers to find new ways to engage their audience and deliver compelling content to people that live in a world surfeit with competing content, channels, devices and distractions. In the above scenario, broadcasters have tried, with varying degrees of success, to engage viewers with second or multi-screen, content (e.g.: show on TV, cast info on website / mobile site, plus real time interaction on Social Media – all related to the show). Furthermore, the average attention span of most users appears to have shrunk and many prefer to ‘snack’ on content across devices and formats. This doesn’t bode well for the more traditional long-form content upon which many creative industries were established. As a result, many in the content production, publishing and marketing industries are seeking new ways to engage audiences across multiple devices and channels with even more compelling content and user experiences.

  1. What is Multi-publishing?

In this context, the term “multi(n) publishing” (or multi-publishing) describes the manifestation of a core concept / theme as distinct but inter-linked works across multiple media formats, channels and genres. This is somewhat different from other similar related terms such as: multi-format (or cross-media), multi-channel, single source, or even multi-platform publishing. The last one being mainly used by marketers to describe the practice of taking one thing and turning it into several products across a spectrum of online, offline and even ‘live’ experiential forms. The key difference between these terms and multi-publishing is that the latter encompasses them all, and more. In fact, the multi-publishing framework is closer to the information science idea of conceptualisation. Also, and perhaps more importantly, the various manifestations of multi-published content are not necessarily brand identical to the originating (aka ‘native’) core concept, or to each other. However, each and every manifestation is intended to be unique and distinct, yet able to enhance each other and provide a fuller and more fulfilling experience of the overall core concept.

  1. How does it work?

In order to achieve the desired outcome of the whole being more than a sum of its parts, it makes sense for creators and publishers to bear in mind, right from the outset, that their works will likely be: used, reused, decomposed, remixed and recomposed in so many different ways, (including new and novel expressions of which they couldn’t possibly imagine at the time of creation). Therefore, they must recognize where and how each of their output content fits within the context of a multi-publishing content framework or architecture. The diagram below is just such a framework (in mindmap form) and demonstrates the narrative-like progression of a single core concept / theme across various stages and interlinked manifestations.

The Multi-Publish Concept

This is only an example of what content creators and their publishers must consider and prepare as part of their creative (inspiration) and publishing (exploitation) process. It requires the creation and/or identification of a core concept which is manifest in the expression of the art (e.g. in the: story, song, prose, images, video, game, conversations or presentations etc), and which can be used to link each and every format, channel or media in which the concept is expressed.

Finally, the use of multi-publishing frameworks can also enable easier setup and automation of tracking and recording of all usage transactions, and potentially any subsequent remuneration for creator(s) and publisher(s), in a transparent manner, (perhaps using a trust mechanism such as blockchain). I will explore this particular topic in a subsequent post on this blog. In any case, there remains one key question to be answered, i.e.: how can or should we consider protecting core concepts or algorithms at the heart of multi-publishing frameworks, and if so what form should such protection take?