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WIPF2022: A different mindset for emerging technologies and intellectual property.

October 16, 2022 Leave a comment

As promised, this is a summary post with my top 5 takeaways from the recent World IP Forum 2022 conference I attended in Bangkok, Thailand. 

WIPF2022

What a pleasure it was to meet, mingle and exchange ideas with a global cast of IP professionals across three days of wall-to-wall conversations, panels and presentations by experts in the legal profession, international business and government agencies. Kudos to the organisers, especially Navi Agarwal and Jeet Agarwal for a fantastic show with a truly international worldview.

Top five learnings and takeaways from WIPF2022 Bangkok:

  1. Patents are huge – the level of interest and discourse around patents reflect, in my opinion, their powerful potential to play a major role in redefining the IP landscape for a fast emerging world of tomorrow.
  2. DABUS (AI owned patents) – this is really doing the rounds as a bell weather case that shows up constraints and limitations of current legal frameworks, expert understanding and jurisdictional perspectives on emerging technologies and IP. 
  3. AI and Personhood – exhaustive discussions on why AI can’t be recognised as author / owner of IP. This is mainly down to AI not being considered a natural person – a key requirement for IP ownership in many places. I wonder if and when that is likely to change with more DABUS-like cases sure to come along.
  4. Rise of the techno-lawyers – By the way, it seems I’m encountering more and more legal professionals with a technical background – this is a most interesting trend, and has left me thinking perhaps I ought to study IP law too – hmmm!
  5. Still early days – And still lots of room to explore, understand and adapt emerging technologies and impact. Call to Action: read up and research AI, Blockchain and other emerging technologies because in 5 years or less they’ll impact your practice. 

My conclusion – It’ll require a different mindset to harness opportunities and/or tackle challenges presented by emerging technologies and intellectual property. For example, one of the most insightful questions I heard on the Metaverse panel was: …why use web2 rules for web3 worlds – i.e. how and why are we trying to figure out the rules of metaverse using only real world legal systems and lawyers? …Duh!

My panel presentation on emerging technologies and the future of content & IP is centred on this last point, as I introduced a three-point framework for looking at future state systems and how they might apply to IP considerations.  More to come on this topic so watch this space!

AI Lessons from TEDxWomen

December 21, 2018 Leave a comment

2018 has been dominated by relentless news coverage on the topic of Artificial Intelligence or AI, (perhaps even moreso than Blockchain – another hot topic du jour), which in turn proclaim doom or nirvana depending with whom you speak, and when. Why, I attended a recent TEDxWomen event at Salesforce Tower in London where I helped facilitate discussions about Robotics and AI, and I must say that given the level of interest and diversity of the group in attendance, it quickly became clear to me that ordinary people’s expectations, perceptions and conversations about the progress of AI needs feeding back to the people and processes that develop it. 

Read more…

Becoming Salesforce: Beyond Cloud Services

March 9, 2016 Leave a comment

I’ve always maintained (here and here) that a tradition for innovation trumps mere culture of innovation hands down. This was clearly demonstrated at a recent boot camp for new joiners to Salesforce, in San Francisco. Judging by the frenetic pace of a week long immersion in all things Salesforce, the work involved in introducing and maintaining the  Salesforce ‘Ohana’ culture of innovation is a relentless and never-ending pursuit that is worthy of any tradition.

SF Boot Camp

By all accounts this was a ‘mega’ boot camp event, comprising over 250 new hires from many different countries and regions. Below are my top three takeaways from the event:

1: Ohana and Value Alignment
Salesforce believes passionately in giving back to the local community and included a day one agenda item for attendees to undertake pro bono work for some of the local charities. After a couple of hours physical labour, one starts to realise just how serious Salesforce takes the 1-1-1 pledge (i.e. to contribute one percent of employee time / resources / products to help local communities via charity, education and other worthy causes). As if that wasn’t enough, Chief Adoption Officer, Polly Sumner later bought  the point home with a passionate talk about how each employee must make it a mission to define their purpose and actively pursue it by aligning with company values and recording as individual annual objectives. The result: a committed workforce that is empowered to make meaningful and positive contributions, as part of their day job and career aspirations. Given such a culture, it is not surprising why and how customer success is the ultimate raison d’etre for Salesforce

2 – Change is rapid and constant
Several speakers, over the course of the event, took pains to emphasize the need to adapt and adopt a fast paced mentality in order to survive and thrive in Salesforce. With three major (as in all the bells and whistles) releases each year, the Salesforce platform and clouds are constantly evolving to become ever faster, smarter and more personalised with each new release. The latest offerings in Analytics (Wave), user experience (Lightning) and Internet of Things (IoT Cloud) is merely a foretaste of what is likely to manifest on such a dynamic platform. If you are inclined to wonder how or why I can say this things, then look no further than the amazing level of talent gathered at the event. Every background was represented, from ex-marines to rocket scientists, or ex McKinsey, Deloitte, IBM and Capgemini consultants, plus key talent from competitors such as Oracle, Microsoft and SAP. The Force is strong in the Ohana.

3 – Awesome is more than just a word
I must have counted over one hundred separate utterances of the word ‘awesome’ (including two completely unforced instances by yours truly), but suffice it to say I have yet to come across any organisation where employees seem to be in such awe of their own, er  ‘awesomeness’, for lack of a better word. As part of the boot camp, we were also introduced to all the Salesforce clouds i.e.: Sales, Service, Marketing, Apps, Community, Analytics and  IoT Clouds. What is truly impressive is how they all integrate and work together or separately as per customer requirements. A typical customer pitch kicks of with the inevitable Safe Harbour statement and a thank you to the customer, followed by a description of the new technology, new business and new philanthropic models espoused by Salesforce and how that could be made to work better for the customer. It is indeed a brave new world for cloud services.

Overall, the boot camp delivered an unabashed experience of the Salesforce Ohana culture and, given the number of attendees at this event, there definitely is a strong demand for more talented people with the right experience and mindset to join such a fast growing organisation. Finally, and by all indications, Salesforce is certainly showing the hall marks of a company with a clear tradition for innovation that is deeply rooted in its values. Long may it continue, and I can’t wait to see what’s next on the ever changing horizon. Mahalo!